Monthly Archives: September 2011

A service-level agreement is a useful method for setting expectations on deliverability, and incentivizing quick turnaround. It’s also a great way to motivate a development team. SLAs encourage goal-setting and collective buy-in internally. They improve your users’ perception of your … Continue reading »

I work in the Bay Area at a company based out of the Washington, DC area. I lead a development team with the manpower roughly divided between both offices. On top of that, we have certain stakeholders that work in … Continue reading »